Bigfork Valley Hospital has received the 2014 Women’s Choice Award for being voted one of America’s Best Hospitals for Patient Experience by women for a third consecutive year. This distinction is the only award that identifies the country’s best health care institutions based on robust criteria that consider female patient satisfaction and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“We’ve identified America’s Best Hospitals across our nation to help women make smart health care choices for themselves and their family members. Being treated with the proper level of care impacts one’s health, well-being and healing so it is critical for women to know those hospitals that have demonstrated the highest level of quality care to their patients, with a special focus on the female experience” said Delia Passi, CEO and founder of WomenCertified® which presents the award.
Scores derived for each hospital in the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database were adjusted for categories shown to be important to women. Scoring also incorporated results of independent research on customer satisfaction by gender. The best 100 scores in each of the four size categories determined the America’s 100 Best Hospitals for Outstanding Patient Experience award winners. Bigfork Valley won the award for the small hospital category, up to 100 beds. WomenCertified accepts absolutely no payment in exchange for placement on the list.
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